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Terms and Conditions


These EcoHome Website Terms and Conditions, and any disputes arising in connection with them, are governed by the laws of Australia.

EcoHome will not be liable for any performance delays or for non-performance of any obligation under these terms and conditions due to causes beyond its reasonable control, including but not limited to forces of nature, industrial action, freight incidents and action or inaction by a Government Agency.

You must not assign any of your rights or obligations under these EcoHome Website Terms and Conditions without the prior written consent of EcoHome.

Provisions of these EcoHome Website Terms and Conditions which by their nature extend beyond the conclusion or termination of any sale will remain in effect until fulfilled.

Please be aware that your use of the EcoHome Website, are also subject to the website disclaimer. Any provision of this document which is unenforceable or partly unenforceable is, where possible, to be severed to the extent necessary to make this document enforceable, unless this would materially change the intended effect of this document.

Your use of this Website and where applicable Your purchase of the Products will constitute your acceptance of these EcoHome Website Terms and Conditions. The Website Terms and Conditions are effective as at the date specified above and may be amended by EcoHome from time to time. Amendments to these EcoHome Website Terms and Conditions will be published on the EcoHome Website (


By using this Website, You understand and agree that EcoHome will collect, use and disclose personal information provided or collected through or in connection with the EcoHome website.

We will use the information we collect in order to help Us provide the best possible service to You. Additionally We may use Your contact information to inform You of special offers. If you do not wish for us contact you, please email to advise us of this.

We will not disclose Your personal information to any unrelated entity for any reason, unless We are required to do so by law.

If You provide Us with personal information about someone else, You must first ensure that they are aware of and agree with Clause 7 in these Terms and Condition, and that they agree to EcoHome collecting and handling their personal information as described in this Clause.

Any advice is general in nature

EcoHome does, in the general course of its business, provide general advice to customers to its customers both verbally, in writing, and via the website on matters such as

• Which brand, type, or R-Value could be suitable for the customers needs
• Acoustic and soundproofing solutions
• Installing insulation
• Referring an external contractor to the customer
• Other related matters.

All information and advice is intended to be general in nature, and does not take into account all of the customers circumstances. EcoHome offers no warranty that any advice given is suitable for any particular person, and recommends all its customers to do their own research and consider obtain independent advice before purchasing or installing insulation. It is also the customer’s responsibility to ensure that they comply with all applicable laws, codes and regulations.

Statutory consumer guarantees

EcoHome acknowledges that the Competition and Consumer Act 2010 contains statutory consumer guarantees that cannot be excluded. For example, consumers can rely on a guarantee that goods are of acceptable quality and are reasonably fit for purpose; and that services will be provided with due care and skill and are reasonably fit for their purpose.

These Terms and Conditions are not intended to exclude or restrict these guarantees.

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